See what is working

Visitors, what they look at, what they buy, and where they came from.

The Visitors & sales tab answers the questions worth asking: is anyone visiting, are visits turning into orders, and which items people actually look at. Its tabs along the top are Sales, Profit, Products, Customers and Visitors.

The Visitors & sales tab on Sales over 7 days: money received, paid orders, average order and items sold, each against the week before, a daily chart, best sellers and paid orders by channel; tabs for Profit, Products, Customers and Visitors — Visitors & sales, in an example shop. Sales, Profit, Products, Customers and Visitors each have a tab.

Visits, visitors and product views over 7 days, 30 days or a whole year, with a daily chart, so you can see what a post or a busy weekend did. A free shop gets the 7 day window.
Against the window before. Visits, orders, revenue, profit, discounts and money handed back each name what the previous 7 or 30 days did, the amount and whether it is up or down. Visitors, views and add-to-cart do not, because those count distinct people and subtracting would miss anyone who came in both halves. The year range compares nothing: the database will not answer a doubled year.
Add to cart and orders, plus the conversion between them. Plenty of views and few orders usually means a price, a photo or a delivery rule is putting people off.
Where visitors came from by source (Instagram, WhatsApp, direct), so you know which channel is worth your time.
Most-viewed items, which is often not what sells the most.

Events shops also get a ticket board: tickets sold, money earned, how many were checked in at the door, and a per-event breakdown. Comp tickets are counted apart, so giveaways never flatter your earnings.

These counts are Retriever's own and privacy-safe. They use no third-party tracker, no cookie banner, and no personal data: a visit is a random token in the browser, and referrers are stored as a host name only, never a full address.

A shop on its own domain can also add its own Google, Meta or Microsoft ad tags in Marketing → Ads and analytics. Those are separate from these counts: they load only after a shopper presses Allow, and what they collect goes to those companies, not into this tab. See Your own ad tags: Google, Meta and Microsoft.

Separately, Retriever uses PostHog on retriever.com.np and in your dashboard to see how Retriever itself is used. Your shop page does not load it and sets no cookie for it: when an order is placed there, Retriever sends PostHog one count with the order's number, total, number of items and whether it is for delivery, and nothing about the customer. None of it shows in this tab. Details are in the Privacy Policy.